You can show letters that have been sent to the customer or contact currently displayed. You can view letters sent from marketing campaigns and letters sent individually.
To view letters:
1. Go to the customer or contact record.
2. Click
the Letters icon or select View
/ Letters Sent / Campaign Letters. If there is more than one campaign in the
list, select the campaign to display the letters sent.
3. Select View / Letters Sent / Single Letters to display letters sent one at a time.