The following fields are available to insert into letters that have a letter type of Both. These letters can be sent to both customers and contacts. The following fields are common between the customer and contact database fields.
Field Name Description
M_PREFIX Personal title (Mr., Mrs., etc.)
M_LAST_NAM Last name
M_FIRST_NA First name
M_MID Middle initial
M_COMPANY Company
M_ADDRESS Mailing street address
M_CITY City
M_STATE State
M_ZIP Zip Code
M_ACTION Next Action field
M_EMAIL E-mail address
M_TELEPHON Telephone number
M_WORK_EXT Telephone extension
M_DEAR Salutation (Dear Mr. Smith)
G_DATE Current date
G_NAME1 Full name of customer or contact
G_NAME2 Full name of co-customer or co-contact
G_REFER Person referring customer
R_PREFIX Your personal title
R_LAST_NAM Your last name
R_FIRST_NA Your first name
R_INITIAL Your middle initial
R_TITLE Your title
R_HOMEPHON Your home phone number
R_WORKPHON Your work phone number
R_WORK_EXT Your work extension
R_CARPHONE Your car phone
R_FAX_NUMB Your fax number
R_STREET Your street address
R_CITY Your city name
R_STATE Your state
R_ZIP Your Zip Code
R_COMPANY Your company
R_LP_FIRST Your assistant 1 first name
R_LP_LAST Your assistant 1 last name
R_LP_FIRS2 Your assistant 2 first name
R_LP_LAST2 Your assistant 2 last name
R_PAGER Your pager number
R_EMAIL Your email address
R_WEBSITE Your website address
MERGE1 User-defined merge field 1
MERGE2 User-defined merge field 2
MERGE3 User-defined merge field 3
MERGE4 User-defined merge field 4
MERGE5 User-defined merge field 5