The following fields are available to insert into letters that have a letter type of Both. These letters can be sent to both customers and contacts. The following fields are common between the customer and contact database fields.

Field Name                        Description

M_PREFIX                         Personal title (Mr., Mrs., etc.)

M_LAST_NAM                    Last name

M_FIRST_NA                      First name

M_MID                              Middle initial

M_COMPANY                      Company

M_ADDRESS                      Mailing street address

M_CITY                            City

M_STATE                          State

M_ZIP                              Zip Code

M_ACTION                        Next Action field

M_EMAIL                           E-mail address

M_TELEPHON                     Telephone number

M_WORK_EXT                    Telephone extension

M_DEAR                            Salutation (Dear Mr. Smith)

G_DATE                            Current date

G_NAME1                          Full name of customer or contact

G_NAME2                          Full name of co-customer or co-contact

G_REFER                           Person referring customer   

R_PREFIX                          Your personal title

R_LAST_NAM                     Your last name

R_FIRST_NA                      Your first name

R_INITIAL                         Your middle initial

R_TITLE                            Your title

R_HOMEPHON                    Your home phone number

R_WORKPHON                    Your work phone number

R_WORK_EXT                     Your work extension

R_CARPHONE                     Your car phone

R_FAX_NUMB                     Your fax number

R_STREET                         Your street address

R_CITY                             Your city name

R_STATE                          Your state

R_ZIP                               Your Zip Code

R_COMPANY                      Your company

R_LP_FIRST                       Your assistant 1 first name

R_LP_LAST                        Your assistant 1 last name

R_LP_FIRS2                       Your assistant 2 first name

R_LP_LAST2                      Your assistant 2 last name

R_PAGER                           Your pager number

R_EMAIL                           Your email address

R_WEBSITE                       Your website address

MERGE1                            User-defined merge field 1

MERGE2                            User-defined merge field 2

MERGE3                            User-defined merge field 3

MERGE4                            User-defined merge field 4

MERGE5                            User-defined merge field 5